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Creating High Performance Ship Agencies

Audun Mikalsen and Andre de WaalThe HPO Center and Afromarine help ship agencies and other clients improve their performance, primarily through the analysis of the existing organisation, its organizational problems and opportunities, and subsequently the development of strategies for improvement. For this, Afromarine and the HPO Center use the world-renowned HPO Framework, as developed by Dr. A.A. de Waal based on a ten year study. Applying the HPO Framework will result in ship agencies being able to create operations that embody innovation and operational excellence, vital to enhancing long-term profitability.

By combining pioneering solutions with practical know-how, Afromarine and the HPO Center help clients align underlying processes and operating models to support business strategies, thus creating flexible world-class operations that enable rapid response to changing customer demands and market opportunities. With a background in vessel operations and ship agency services worldwide, Afromarine knows what is expected from a ship agency to meet industry expectations. This expertise is combined with the extensive knowledge of the HPO Center acquired worldwide of high performance organisations, to create an unbeatable partnership which will help ship agencies face the future with confidence.

For more information please contact Dr. André de Waal of the HPO Center (dewaal@hpocenter) or Audun Mikalsen of Afromarine Ltd. (audun.mikalsen@afromarine.com).

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